Category Archives: twitter

We recently learned that the Better Business Bureau of Central Florida has awarded Fractel with an A+ rating, the highest business rating available. We work hard to keep our customers happy, and are proud to to be recognized for our … Continue reading →

Fractel now offers full support for inbound and outbound text messaging. With a text enabled DID, you can send and receive text using any device that supports SIP messaging. Alternately, you can use our convenient email interface, or the Fractel … Continue reading →

Did you know Fractel offers blocks of consecutive telephone numbers, commonly known as DID 100 blocks? At the enterprise level, the need for a DID 100 block is quite common, yet very few VoIP providers can offer this service. We … Continue reading →

We’re sort of excited to have a little ® after our name. On April 9, 2013 The USPTO issued Service Mark Registration #4316445 to Fractel, LLC for the word Fractel, “without claim to any particular font, style, size or color”. Woohoo! Fractel_Trademark_Registration

Thank you from the Fractel team for another great year.  We’ve got some exciting stuff coming up and we’re looking forward to a great new year!

Currently, all network resources at our VA data center remain fully operational. However, in anticipation of potential issues due to hurricane Sandy, customers are advised to make sure failover routing to and from our TX and CA facilities is configured … Continue reading →

Did you know that you can now use Google Wallet or Paypal to pay your Fractel invoice? Contact us and we will be happy to give you instructions for these convenient payment options.

Fractel is celebrating our five year anniversary this month! We’re proud to say that many of our first customers are still with us today. We’re also marking our first full year as a toll free RespOrg. To celebrate, we’re waiving … Continue reading →

As part of our continuous improvement efforts, we have a new HelpDesk to replace our old support ticket system. The new system has a much better mechanism for threading email responses and managing status and we think you will like … Continue reading →

In case you didn’t notice, we’ve got a new look. A new logo, a cool new teal and blue color scheme,  and a stylish new icon. Keep watching for more exciting changes coming up at Fractel!