Author Archives: admin

LNP Orders Impacted by Sandy

Posted on October 29, 2012 by admin

Please note that with Hurricane Sandy currently impacting the Eastern US, Verizon and many other east coast carriers are in a state of emergency with many business offices closed.LNP order requests associated with these east coast carriers may be delayed … Continue reading →

Posted in Announcements, Network Status | Leave a comment

Hurricane Sandy

Posted on October 29, 2012 by admin

Currently, all network resources at our VA data center remain fully operational. However, in anticipation of potential issues due to hurricane Sandy, customers are advised to make sure failover routing to and from our TX and CA facilities is configured … Continue reading →

Posted in Network Status, twitter | Leave a comment

New Payment Options

Posted on October 9, 2012 by admin

Did you know that you can now use Google Wallet or Paypal to pay your Fractel invoice? Contact us and we will be happy to give you instructions for these convenient payment options.

Posted in Announcements, twitter | Leave a comment

It’s our Birthday!

Posted on July 6, 2012 by admin

Fractel is celebrating our five year anniversary this month! We’re proud to say that many of our first customers are still with us today. We’re also marking our first full year as a toll free RespOrg. To celebrate, we’re waiving … Continue reading →

Posted in Announcements, twitter | Leave a comment

New Support HelpDesk

Posted on July 5, 2012 by admin

As part of our continuous improvement efforts, we have a new HelpDesk to replace our old support ticket system. The new system has a much better mechanism for threading email responses and managing status and we think you will like … Continue reading →

Posted in Announcements, twitter | Leave a comment

New Look!

Posted on June 29, 2012 by admin

In case you didn’t notice, we’ve got a new look. A new logo, a cool new teal and blue color scheme,  and a stylish new icon. Keep watching for more exciting changes coming up at Fractel!

Posted in Announcements, twitter | Leave a comment

Three New Carriers in November

Posted on November 13, 2010 by admin

Fractel added three new carriers this month to provide even bigger service footprint, more redundancy and better rates!  Through our program of continuous improvement we are constantly adding new providers and removing those that do not meet our rigorous standards … Continue reading →

Posted in Announcements, twitter | Leave a comment