New Support HelpDesk

Posted on July 5, 2012 by admin

As part of our continuous improvement efforts, we have a new HelpDesk to replace our old support ticket system. The new system has a much better mechanism for threading email responses and managing status and we think you will like it! You can login to the HelpDesk to submit and track tickets from the website or you can open a ticket with an email to support@fractel.net as before.

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